Question 1

How does schedule generation work?

Accepted Answer

Our algorithm analyzes your production constraints (skills, absences, rotation, certifications) and generates 3 optimal strategies in seconds. You choose the one that suits you, then you can adjust manually if needed.

Question 2

What AI technology do you use?

Accepted Answer

SOPH.IA uses an intelligent and predictive optimization algorithm (not generative AI). This means reliable, reproducible results adapted to your real constraints.

Question 3

How long to be operational?

Accepted Answer

1 to 2 weeks maximum for a complete deployment, compared to several months with traditional solutions.

Question 4

What shift patterns are supported?

Accepted Answer

SOPH.IA handles all rotation patterns: 3x8, 4x8, 5x8, and custom schedules.

Question 5

How does pricing work?

Accepted Answer

No surprises or paid modules to add: SOPH.IA is a complete solution, identical for everyone. You access all features from the start.

Question 6

Can I keep control over my schedules?

Accepted Answer

Yes, 100%. The algorithm assists you but you decide. After validating a plan, drag & drop lets you modify any assignment. The system alerts you in case of skills conflicts.

Question 7

How do you handle traceability and audits?

Accepted Answer

SOPH.IA offers complete traceability: history of all operations, hierarchical validation with timestamps, and report exports for your audits. Regulatory compliance is guaranteed.

Question 8

Who created SOPH.IA?

Accepted Answer

SOPH.IA was born from the collaboration between an industrial manager with 15 years of experience and a software engineer. One brings field experience of scheduling constraints, the other brings technical expertise.

Question 9

Is my data secure?

Accepted Answer

Absolutely. We work with Cloudvisor, an official AWS partner, to guarantee the security of your data: encryption, automatic backups, GDPR compliance, and hosting in Europe.

Question 10

Is the interface easy to learn?

Accepted Answer

Yes, it's our priority. SOPH.IA is designed with modern technologies to offer an intuitive and fluid interface. No need to be a technician: a few clicks are enough to generate an industrial schedule.

Question 11

What support do you provide?

Accepted Answer

The application is designed for quick onboarding. You can import your data yourself with a guided assistant. For companies that prefer it, we offer tailored support: data import, configuration, and team training.

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